This post does not even begin to describe the frustration of these situations. :(

hahaha here is a story I forgot about when I was posting last night. Basically, this woman and her husband came up to box office and said they had read in the newspaper that there was a movie in theatres that was "The Matrix meets Bourne Supremacy." Only they weirded it really wordly (edit: oh my god that is the best typo in the history of ever. it's so fantastic that I'm leaving it in xD ) the first time they told me this and I had no idea what they were talking about haha. But anyway I told them I didn't know 100% for sure, but my guess would be Jumper, the only sci-fi action sort of movie we currently have. I think the following snippet of conversation basically covers the sort of attitude they had towards me:

Woman: "It was in the paper."
Man: "It was in the paper."
Woman: "It was in the paper."

OKAY THANKS GUYS let's tone it down a notch. I think I can handle the pressure of understanding that sentence the first time it is said to me.

And so basically they seemed irritated that I hadn't memorized all of the critics' blurbs for all our movies and didn't know 100% for sure the answer to their question and didn't want to interrupt my co-worker to ask her. They ended up not going to any movie.

AND I JUST LOOKED IN YESTERDAY'S PAPER

AND I WAS RIGHT!!!!!!!!!

This reminds me of a previous conversation, concerning the same movie even! This woman brought her son and she knew she wanted to see a movie and she knew some facts about it but she didn't know the title. Here's what she knew: a) it's a movie about a guy who moves from place to place, b) at least one actor from Star Wars is in it, c) the hot guy from Star Wars is in it.

YOU WOULD THINK THIS CONVERSATION WOULD BE SIMPLE ENOUGH BUT I SWEAR SHE REPEATED EACH OF THOSE POINTS AT LEAST FIVE TIMES

I know I usually exaggerate but THIS TIME I AM NOT EXAGGERATING.

And so she kept asking if we had a movie like that. And I kept repeating Jumper. It wasn't even like I was giving her different movies. I have no idea what the issue was. I showed her our little write-up on the movie, I told her what Star Wars actors are in it ... I might have failed on the third point there because she was all "The hot guy, right? Everyone thinks he's hot, right?" and I said "Well, my co-workers think he's hot" because I don't, but apparently THAT WASN'T GOOD ENOUGH FOR HER because the movie she wanted to see featured an actor who EVERYONE THINKS IS HOT.

And so imagine a good at least seven minutes, I swear this is truth, going over these three points over and over again. But my repeated confirmation that Jumper is the movie she has in mind isn't good enough for her and she asks if she can peek into the one that's playing now and make sure it's the one she's thinking of before she buys her tickets for the next show. I caught sight of my manager passing by and in desperation I called him over. He wasn't keen on the idea of her looking into the current show, and as a result had to once again go over all of the questions I had just gone through with her a good five times already. (Only he at least likes Star Wars. :P )

Man, I don't mind if you don't know the title of the movie you want to see (I would guess at least half of our guests either don't know the title, mess up the title, or forget the title immediately upon reaching box office :P ), but with guests like this, at some point I just feel like, look. Either you for some bizarre reason think more than one movie exists that fits all of the points you mentioned, or YOU THINK I AM AN IDIOT.

Anyway, so eventually this woman was convinced enough to buy her tickets (although she asked if she would be able to swap or refund her tickets if this was the wrong movie OMGGG), and left.

And then an hour later she came back, asked "Do you remember me?," I thought OH GOD OF COURSE I REMEMBER YOU, and she was forced to confess she had lost her tickets.

HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA